STORE POLICY
1) What are the payment options available on VIVIDKART?
VIVIDKART provides you a multiple payment options like COD (cash on delivery), Credit Cards / DebitĀ Cards / ATM Cards, Net banking, Mobile Payments,Wallets & UPI.
Your online mode of payments are 100% secured & safe, VIVIDKARTs trusted payment gateway partners (RAZORPAY ) use secure encryption technology (Bank level security )to keep your transaction details Confidential & Safe every time.
2) What is Cash on Delivery?
VIVIDKART offers COD (Cash on Delivery) payment option for your orders without the need of an advance payment, That Means you can pay for your order by cash once it reach to your door step (available in selected pin codes & products).
3) COD (Cash on Delivery) Terms & Conditions?
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What are the delivery charges?
VIVIDKART offers you free shipping, if payment mode is online/prepaid
However if order is cash on delivery (COD), then there are charges of Rs 65
NOTE ā
- Business days exclude public holidays and Sundays.
- Free shipping if the order is online payment / prepaid(All over India)
- COD Charges Of Rs 65 Applicable All over India
- No Additional COD Charges In Mumbai Circle.(for normal shipping)
- In a day shipping available in Mumbai selected region,RS 100 /RS 150 willĀ be extra charges
- No Additional Weight Charges up to 2 kgs In MumbaiĀ
- Minimum cart value for free shipping is vary for location, courier serviceability or a product in cart.
- Delivery charge may varies with the Location, Delivery Time, Weight & Package Dimensions.
- As a customerĀ You will be responsible for paying shipping costs ,and for returning your product fixed charges may applied . Shipping costs are nonrefundable.Ā
What is the estimated delivery time?
Once the product will be handover to our logistics partner ,it will take minimum 3 Days To 5 days all over India,But in some remote locations it may take upto 7-10 days MAXĀ Ā **NOTEĀ Business days exclude public holidays and Sundays/ national holidays
What are Order Status DetailsĀ
available to accept the delivery.
(only 2ndĀ attempt will be tried to deliver the order as per the confirmation of availability from customer, if customer is not available on the same day also the order will be cancelled automatically and refund will be generated in case of Ā prepaid orders.)
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Thanks for shopping atĀ VIVIDKART. weāre here to help ReturnsĀ
Returns/Replacement Ā
Product will be returned/replace only if the following criteria meet
and should be inform with in 2 days after receiving the product ,
beyond 2 days returns will not entertained.
-Damaged product / Defective product
-Not as described / Varies from the description
-Wrong product delivered
-Mssing parts / Accessories
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Opening box video with images will be required.
Click Below toĀ
Create Return Request
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. If We will immediately notify you on the status of your refund after inspecting the item.
Once your return is approved, You will receive the refund within 5-8 business days
we will initiate a refund to yourĀ BankĀ Account or PaytmĀ (as mention refund option, will be done in Digital mode,no cash or cheque payment will be entertained )Ā
online transaction platform that helps people transfer money globally. razorpay acts as a payment gateway for online shopping websites, portals for auction and other forms of the online transaction. Gone are the days of paper transactions using cheques, demand drafts, and money orders.Ā
Silent FeaturesĀ
Industry standard 100% PCI DSS Compliant & Certified solution. No need for your site to be HTTPS secured or PCI DSS certified as all card info is submitted directly to Razorpayās PCI DSS certified system over HTTPS.
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