O(1) VIVIDKART, IS a registered company , having its GST No “24AOBPJ2593L1ZT “ Address PLOT NO-62 SY. NO-35, GAYATRI TOWNSHIP, B/H INTERCITY-TOWNSHIP, PUNA KUMBHARIA ROAD, SURAT, Surat, Gujarat, 395010), WE operates this platform with brand name VIVIDKART (hereinafter referred as “VIVIDKART”, “We”, “Us” or “Our”).
You may visit the Platform and browse the Platform without having to provide User Information. Where possible, We indicate which fields are mandatory and which fields are optional to be filled on the Platform. You always have the option to not provide information by choosing not to submit particular information or feature on the Platform. When you visit the Platform, we may collect certain non-personal information such as your internet protocol address, operating system, browser type, and internet service provider. This type of information does not identify you personally during Your visit to the Platform. We can identify You only after You submit User Information at the time of registering Yourself with the Platform.
By using this Platform, You consent to the collection, storage, and use of the User Information that you provide for any of the services that We offer, and You consent to our collection of any changes or updates that you may provide to the User Information. VIVIDKART collects only such User Information that VIVIDKART believes to be relevant for the purpose of identification and verification and is required to understand You or Your interests. It is clarified that We shall not be liable, for any reason whatsoever, for the authenticity of any User Information provided by You to Us. You hereby confirm that the User Information provided by You is and shall continue to be valid, true and accurate to the best of Your knowledge.
Collection of information
To enhance Your use of the Platform, certain information may be collected each time You visit the Platform which are saved in server logs. It is clarified that these statistics help Us in improving the efficiency of the Platform by giving Us information relating to Your use of the Platform. Such information may include details of the server from where the Platform is being accessed, the browser and operating system used to browse the Platform, details of Your last visit to the Platform, including time, date and the duration of Your session on the Platform. This information is used by VIVIDKART to understand the number of users visiting the Platform and gather broad demographic information for aggregate use of the Platform. While collecting such information, Your anonymity is maintained at all times and at no time can We identity You personally, unless You submit the User Information on the Platform or through the e-mail feature. VIVIDKART reserves the right to share such general information to any person on its discretion.
You acknowledge that apart from Your User Information, if You upload or exchange any data, content, information, pictorial representations and/or images (“Content”) including comments on the Platform, such Content may contain information including User Information and the same may be available to the other Users of the Platform. VIVIDKART will not be liable for the disclosure and dissemination of such User Information on the Platform.
Like most other Platforms, We use data collection devices known as cookies to collect and store information of Users visiting the Platform. A cookie is a small amount of data that is sent to a User’s browser from a web server/mobile application and is eventually stored on a User’s computer hard drive/mobile device. Cookies are a reliable mechanism for Platforms to remember the activities of the User on the Platform and helps in improving Your experience on the Platform. This anonymous information is maintained distinctly and is not linked to the User Information You submit to VIVIDKART. The option of accepting cookies is up to You, however certain features of the Platform including Content and the forms may not be accessible without accepting cookies.
User Information provided by You is used by Us for the following:
- verifying Your identity;
- facilitating Your use of the Platform;
- facilitating successful purchase of Products from the Platform;
- responding to Your queries or complaints or to fulfil Your requests for information about the services and solutions that We offer and the process relating to the same;
- providing You with information about VIVIDKARTand to send You information, materials, and offers from VIVIDKART;
- sending You important information regarding the Platform;
- sending You surveys and marketing communications that VIVIDKART believes may be of interest to You;
- personalizing Your experience on the Platform by presenting offers tailored to You;
- helping You address trouble- shooting problems;
- providing You with related customer service;
- conducting internal reviews and data analysis for the Platform (e.g., to determine the number of visitors to specific pages within the Platform);
- sharing such information with third parties that We consider may have goods or services that are of interest to You;
- improving the Content on the Platform;
- protecting the integrity of the Platform; and
- to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
Sharing of User Information
User Information may be shared with such third parties as are required for: (a) the purposes of providing You with the services on the Platform, and may be subject to the practices of such third parties; or (b) facilitating the purchase of the Products on the Platform by You, to grow Our business which may include our affiliates, strategic partners, investors, suppliers, and service providers as the case maybe. The User Information may be saved in servers, at Our sole discretion.
Except as provided in paragraph above, We shall disclose the User Information only in circumstances where:
- The User has provided express instructions or consent towards such disclosure;
- If we sell or transfer any of our business or assets, certain User Information may be a part of that sale or transfer. In the event of such a sale or transfer, we will notify you.
To prevent any form of unlawful interception or misuse of User Information, We use reasonable physical, electronic, and managerial procedures to safeguard and secure the User Information collected. We use reasonable secure and technologically appropriate measures, in compliance with the Information Technology Act, 2000 and the rules related thereto to protect You against loss or misuse of Your User Information including internal reviews of data collection, storage and processing practices and other reasonable security measures which are equivalent to security measures that VIVIDKART uses to protect its own confidential information. We have in place a secure server for all Your transactions on the Platform, which, if required to be accessed, are accessible only by the authorized personnel of VIVIDKART. However as You are aware, no internet site/mobile based application is completely free of security risks and We do not make any representation in respect of the same.
We do not warrant that Our Platform or any electronic communication made by Us is free from virus or other harmful effects. In the event of any errors in transmission or due to an act of a third party, We shall have no liability. You explicitly agree that Your use of the Platform and/or services is at Your own individual risk. You agree and confirm that Your User Information may be transferred, processed and stored. You hereby confirm that You have been made aware of the security measures undertaken by Us and You expressly consent to Us storing, handling, using Your User Information.
Links to other third party sites
Intellectual Property rights
All Content on Our Platform, including graphics, text, icons, interfaces, audio clips, logos, images, reviews, comments and software is the property of VIVIDKART and/or its Content suppliers and is protected by Indian and international copyright laws. Any use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the Content on this Platform can only be made with the express permission of VIVIDKART. All other trademarks, brands and copyrights other than those belonging to VIVIDKART, belong to their respective owners and are their property.
Disclosures Required By Law
VIVIDKART reserves the right to disclose information when required by law. We will disclose such information wherein We have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on Us or to exercise Our legal rights or defend against legal claims.
Contacting the Platform